Progress over Perfection

When someone says “I am perfectionist,” it might sound good, but it is not particularly helpful to Entrepreneurs.

Entrepreneurs have a bias for action and are generally impatient. They need to see the fruits of their invention right away. If they wait to perfect it, they get bored and move on to something else. The market will not wait either – getting it to the market first is the key to the competitive game.

In growing their business, Entrepreneurs should be striving for measurable, meaningful progress on established goals rather than perfection at a point in time. Sustained progress in the correct direction is desirable than perfecting some aspect of the product, process or service without overall forward movement.

An idea that is ninety percent complete and implemented well is much better than something that is not put into practice as it waits to be perfected.

Perfection might be appropriate for artists and scientists, but Entrepreneurs need to be progress driven! Show proper leadership by demanding progress from your employees instead of perfection.

Ravi Patel

http://www.patelCFOservices.com

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Enhancing Customer Service

Customer service differentiates good Entrepreneurs from competition. Are you doing anything to win that war?

A few companies go out of their way to provide excellent service by promoting a phone number to call for live conversations. Others do everything online and make it difficult to really interact with a human person even if it is a live chat.

Most Entrepreneurs realize the value of excellent customer service and attempt to emphasize that in their website and brochures, and employees are instructed to treat customers right.

But, how many Entrepreneurs have adopted providing excellent customer service as one of their strategic objectives? In order to enhance customer service in your organization it has to be treated as a key goal of the company.

Like all other strategic objectives, there should be a specific SMART goal(s) related to customer service with measurable benchmarks and periodic tracking of progress. The management team should come up with ongoing programs to improve customer service and implement them throughout the company.

Entrepreneurs can enhance customer service and beat competition only if they treat it as a strategic goal.

Ravi Patel

www.patelCFOservices.com

Slow But Sustained Incremental Progress

Entrepreneurs like to think big! Most of them left corporate jobs as they were stifled by the constraints of bureaucracy. Nothing is wrong with that.

Developing a plan to achieve those big dreams and putting it into action is a requirement for Entrepreneurial success.

Some Entrepreneurs might want immediate success. This is unrealistic. Having sustained incremental progress towards your Mission and goals is a more realistic path to success than hoping for overnight results.

While overnight success stories happen from time to time, the odds are very high against it. Entrepreneurs need to focus on making incremental, but sustained, progress in achieving realistic milestones. Celebrate those moments of success!

Consistent effort and making incremental progress on a realistic timeline might be slower that one wants, but that is ultimately what gets you to your goal.

Ravi Patel

www.patelCFOservices.com