“You can improve only what you measure.”
Entrepreneurs might have heard of this expression. What does it mean?
Implementing solid business processes is crucial for superior performance and growth. But, how does one know that the processes are continuously improving?
Do you have metrics in place to evaluate how well the processes are functioning? Have you identified and picked the relevant metrics? Are the measurements timely and widely communicated? Do you analyze the results and brainstorm ways to further improve the procedures?
If Entrepreneurs do not have effective measurement systems for their business processes, it will be difficult to analyze and improve your performance.
Ravi Patel