Are People Listening?

Do people appear to be hearing you intently, but end up doing something quite contrary or not exactly in line with what you were asking them to do? In all these situations, people are indeed hearing you, but not listening. There is a significant distinction.

The other day I was in a restaurant and asked the waitress for a glass of water without ice. She did bring me the glass of water, but with ice. She heard me say water, but did not listen completely for it to register that I did not want ice.

Entrepreneurs should be aware that what they ask their people may be heard by them, but they might not be listening completely to follow the request correctly. What should Entrepreneurs do? Develop a routine to ask their people to repeat or paraphrase what is being requested of them, especially for significant issues. This allows the Entrepreneur to confirm that the listening process was correct and complete.

Entrepreneurs too should be mindful that they listen to their employees completely and do not fall into the trap of perfunctory hearing. Effective communication is a two-way street!

Ravi Patel

http://www.patelcfoservices.com

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Don’t Stress Over Control

New Entrepreneurs like to maintain control.

However, understanding and managing their sphere of “control” and not stressing out over it is crucial in growing their businesses.

When Entrepreneurs start their businesses, they prefer to have total control over everything that goes on in their organization. All decisions must be made by them and nothing can be done without their say so.

As the business grows, the Entrepreneur is reluctantly forced to give up some control and delegate tasks to others. He or she still wants to know what happened. When successful, the Entrepreneur has to transfer responsibilities to a secondary level of leadership. In that stage he or she cannot keep track of all details.

At every stage of the growth of the company, the Entrepreneur reduces his/her sphere of direct control. This is very difficult for most Entrepreneurs, especially in the first business venture.

Building a stong secondary leadership team, guiding and mentoring the team, and periodically monitoring their accomplishments towards specific objectives and the overall Mission will reduce the anxiety of the Entrepreneur. If the Entrepreneur cannot learn to reduce his/her sphere of control, it will create stress that might be detrimental.

When things fall outside your sphere of direct control (to lower levels of the organization), resist the temptation to wrest such control or stress about it. Focus on the bigger picture and Mission.

Ravi Patel

www.patelCFOservices.com

Published in: on October 10, 2017 at 4:10 am  Leave a Comment  
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Reducing Employee Turnover

An entrepreneurial company must hire good employees to grow the business.

But, hiring good employees is not enough – lowering your turnover rate for such employees is even more important. What are you doing to decrease your turnover rate for good employees?

Hiring good employees is merely the first step. Giving them an effective orientation and training them continually to improve their skills and abilities is also required.

Reducing the employee turnover rate requires creating an environment where your employees can align themselves with the culture and feel comfortable and stimulated to contribute.

Motivating them with financial rewards commensurate with performance is necessary, but you also need to provide a challenging platform for them to contribute significantly and feel a sense of satisfaction.

Find creative ways to retain your good employees – it is not only an asset for your organization but also will also reduce employee turnover costs.

Ravi Patel

http://www.patelCFOservices.com

Published in: on October 3, 2017 at 4:26 am  Leave a Comment  
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